If you do not have access to your 2FA or lost your 2FA, you will need to change the phone number or Google Authenticator linked to your BiKi account.
Change Google Authenticator
Step 1: Remove the Google Authenticator linked to your account.
Step 2: Connect a new Google Authenticator to your account.
Change phone number
Go to ‘Account List’ by clicking on your profile on the top right hand corner of BiKi.com
To change email, click on ‘Change’ beside Email.
To change phone number, click on ‘Change’ beside Phone number.
Step 1: Click on ‘Get verification code’ beside SMS verification code. Type in that code that is sent to your phone number.
Step 2: Choose your country code, and type the new phone number you want to use, then click on ‘Get verification code’ for the new phone number. Type in the code sent to your new phone number.
Step 3: If you have connected Google Authenticator, type in your 6-digit code from the app, and then click ‘Change’